The Team

Veenus News:

Inaugural Tour of British Pullman Experience October 2012

Tour Operators - Your partners are your success August 2012

Double dip recession?’ repeated Revenue Managers and Directors while containing their sniggers when I confidently made my economic predictions in 2009. Well it turns out we were all wrong: they were in denial and my forecast was undercooked. Read More

Connecting with the Customer April, 2012

It’s short termism not a lack of customers that is holding back the travel trade industry. Too many GMs and Directors have been swayed by the formats that brought them success until 2007 but quite frankly if you couldn’t meet target in the heady days, you’ve little chance today. ... Read More

More News | Veenus Views

The Team

The Veenus team is made up of highly talented individuals. We are a truly international team, with a diverse range of backgrounds and skill-sets, and what unites us is our passion for providing world-best customer service.

Every individual is encouraged to express themselves; contribute & collaborate, and ultimately make their mark on the business. This is why we believe we are an unorthodox & exciting company to work for.

Creativity and initiative are rewarded and we aim to develop every team member to their full potential. This makes for a stimulating environment; full of ambitious and enthusiastic people with a real sense of achievement at the end of a good day’s work.

We take pride in living by our core values:

	Pursuing excellence in all interactions with our customers, our suppliers and our colleagues
	Cultivating strong interpersonal relations between our customers, our hotels & ourselves
	Taking personal responsibility and pride in everything we do
	Persevering in always finding the right solution to help our clients succeed
	Nurturing an open, positive and interactive working environment

Thomas Goulder - Brand Manager

Veenus’s commitment to the highest standard in customer service has taught me to understand the value of our customers ‘experience’ and to ensure that we take pride in everything we do. Working in a fast paced evolving company has given me the opportunity to develop new ideas and implement them in short amount of time which has seen us increase our presence in European and to develop ‘new brands’. There’s never a dull moment at Veenus – even if Sukhminder is by my side!

Publications of Ranjiv Bhalla

Decade of Delusion

Recession is great for UK and Europe

Ranjiv Bhalla - Managing Director

Ranjiv Bhalla, the Managing Director of Veenus, gained his reputation as a highly successful entrepreneur when, as a young graduate, he transformed the family hotel business and turned significant losses into healthy profits at the height of the 1990s recession.

He then traveled to Japan to learn about customer care and international business. He has applied these influences to his business operations ever since, creating his ‘world-best’ business model.

Ambitious, astute and outspoken, he is driven by a desire to improve himself, his business and his performance in order to satisfy his customers’ needs at all costs. Read some of his views here

In 2002 Ranjiv was included in the Who’s Who of Britain's Young Entrepreneurs and since 2006 he has given inspirational business talks at universities, encouraging young entrepreneurs to achieve.

In 2007 he set up V Hotels & Experiences, an inbound ground handler and sister company to Veenus, specialising in luxury group travel in the UK.

In 2008 he developed a brand specialising in offering high quality and innovative tours to the bowling fraternity. Additionally he has invested in a number of other companies, brands & community related projects including the groundbreaking and award winning Windsor and Maidenhead Community Forum.